TRAVEL AGENCY AND TOUR OPERATOR DESTINATIONS IN NORTHERN CHILE

  Nous avons passé 3 jours et demi avec cette agence. Arica-Putre, -lac de Chungara-village de Parinacota- Salar de Surire- Cariquima-Humberstone-Iquique. Le voyage a été personnalisé suivant nos souhaits.
Ce voyage... read more s'est passé en mars 2019 soit moins d'un mois après les pluies exceptionnelles de février 2019.
Notre guide, Francisco originaire de Putre, a fait preuve de très grand professionnalisme, prudence et connaissance parfaite du terrain. Il a su s'adapter à nos demandes raisonnables et bien que nous parlions très peu la langue espagnole, nous avons créé des liens humains très forts.
4 jours qui resterons marqués dans nos mémoires.
Je recommande vivement l'agence Mayuru.

  Quiero felicitar a todos los miembros de la agencia, estamos muy satisfechos por todo. Se destacaron en todo ámbito; puntualidad, compromiso, preparación, y coordinación. Sin duda, los recomiendo en un... read more 100%!!! No se van a arrepentir ✔️
En lo personal, estoy muy agradecida con Cecilia, ya que el día martes en la noche me sentí mal por la altura, y estuvo en comunicación conmigo hasta la madrugada, apoyándome en todo lo que le pedí y requerí. Además, nos hizo un city tour, mostrándonos todas las picadas y buenos datos (lo que NADIE HACE)
Se pasaron chicos! Muy profesionales!

  We had 8-day tour from Arica to San Pedro. The first 5 days were in a form of private tour with a driver/guide. This part was great: you get to... read more go to little visited places and experience the vastness of north Chile. Our driver was friendly and knowledgeable. We hardly ever got off the road, which I regretted a little, but we got to see a lot as it is. Accommodation and food was nothing more than basic, which is OK, and what you could expect from such remote places. When we got to Sand Pedro De Atacama for the last 2.5 days, we fared well from our guide and were set for 3 short excursions with one of the local operators. This part we enjoyed less: the excursions where in packed buses and I often felt like a member of a herd which is pushed from one meadow to the next. It seems like everyone in San Pedro takes the same excursions which have fixed routes at fixed times. So, everywhere we stopped we had 2-20 buses, of other operators, offloading their passengers together with us and departing together with us. We sometimes felt that we were given too short of a time to appreciate a location, while in at least one case we were not allowed to visit the destination... That's right, we drove a long way to Piedras Rojas, but the place is closed due to rehabilitation. You don't get to see it at all. The hotel which we were accommodated in was 10 min walk from the center of town and had only basic facilities (no wifi in the room, poor breakfast, etc.). The promised transport to the airport in the last day was again a seat in a bus with pre-set departure time which meant for us a long wait at the airport - we opted to pay for a private taxi instead (not that expensive) and get some more relaxing time in the town.
Overall the cost of this trip was high in any standard, yet we felt that, especially in the last three days, we didn't get our money's worth. If I did it again, I'd probably rent a car for the entire duration, or at least for the last part in San Pedro. I'm sure that we would have had a different experience in San Pedro had we drove our own car, or paid for a taxi to avoid the crowds, make better use of our time, and visit some spots off the beaten track.

  We had a 3 days tour from Arica with Mayuru, visited Arica, Putre, Parque Lauca, Salar de Surire. That was impressing. Exactly what we wanted. Landscapes are mindblowing. Our guide... read more was great and very carefull. Definitely one of the highspot of our Chilean tour!

  The 2 days tour was amazing, we learnt a lot about Chilean culture and history thanks to our guide. Our driver was very nice and experienced. We felt safe on... read more despite the many crashed cars on the road.
The selected restaurant were good, and the hotel in Putre was very nice as well.
We saw many beautiful landscape and wild animals. We ended the tour with a dip in the thermal springs, that was an amazing experience.

  we did this tour in February which we had booked with you and operated by Maxim Expérience in San Pedro. We were very satisfied with the 2 full day... read more tours that we did with the driver / guide. The hotel la casa de Don Tomas was superb. Everyone was very efficient and Gabriel who helped us with the booking was was very professionnel. Thank you for making our expérience in the Attacama desert a mémorable one.

  Excellent! Thank you so much Mayuru. I loved this trip. The service - from first emails to the tour guide & driver - was excellent. Everyone was friendly,... read more helpful, knowledgeable, professional and efficient. I have actually done this trip twice in 3 years because the the scenery is stunning and Mayuru make it possible to see all of its beauty without large crowds or coaches.
I am a female solo traveller and I felt totally safe and very well looked after the whole time. Thank you so much. It was the perfect trip, and I would do it all again without any hesitation.

  First the landscape from Arica-Putre-Colchane-San Pedro de Atacama is really beautiful.
Seconde the organisation and the tour self was well organized, I can really recommend it. I absolutly enjoyed and... read more was very satisfied.
Many thanks to Mayuru Team, so I could realized my plan. Muchas Gracias

  We used Mayuru Tours for a 5 day/4 night trip through the Chilean Altiplano from Arica to San Pedro de Atacama. Overall the private tour was well organized, the guide/... read more driver was courteous and professional and the Altiplano beautiful.

Preplanning – For our travels through the Chilean Altiplano I was looking for a company to get us from Arica in the very far north of Chile to the popular desert gateway of San Pedro de Atacama. Not many companies service this area and it was difficult to find a company that would answer my emails. Even the folks at Mayuru Tours would take more than a week to respond. With a little persistence, however, we were able to arrange a tour that met our needs. I should also mention that the tour was one of their set itineraries with very little deviation. On the plus side, they do have numerous options to choose from.

Guide – Francisco was extremely professional and courteous. He spoke only Spanish, but spoke slowly and clearly such that even Don who speaks very little Spanish, was able to understand most things he said without my translating them by the end of the trip.

Itinerary – This was a driving tour, so there were a lot of hours in the car. The landscape is beautiful, but it’s a lot of short stops. Many of the sights are not must-sees, but if you are interested in this area of Chile it is a good way to see it. They sent us a detailed itinerary, in English, with what we would see each day. Any minor deviations in this itinerary were discussed with us beforehand. Also beware that several days are at high altitude, so it is wise to acclimate before beginning this trip.

Food and Accommodations – This is not a high-end tour. Hotels and restaurants in this region are basic. I think they arranged the best that they could, but there just isn’t much to choose from. That said, rooms were generally clean and comfortable and the food fine.

Transportation – The vehicle was a 4x4 Toyota Hilux, comfortable, in good condition and able to handle the rough roads. We had no transportation difficulties. Francisco was an excellent driver. In fact he had driven trucks for the mining companies for many years before becoming a tour driver and had an intimate knowledge of the roads, hotels and restaurants along the route.

Cost and Payment – We paid 733USD/person. This covered most everything except for a few small entry fees and dinner in Pica. The same tour with an English speaking guide would have cost 956USD/person. No deposit was required. We paid in cash when we met our guide and driver on the first morning.

Final Thought – I would definitely use Mayuru Tours again and think that overall the trip was a good value for the money.

  I am very happy with this company’s service and organisation.

I am also very impressed with the tours where all three chicas were very kind and professional.
... read more /> So I thank you for excellent service, professionalism and organisation.

I am very impressed. I also like Hotel Dunas, clean and comfortable with a kind young girl in reception.

Oh and finally Cecilia (who met me on arrival) was very good too and answered any and all questions I had for her at all hours.

It’s fantastic to see many excellent women working for this company.

  A fantastic round trip with great program, very experienced guides, nice accommodations and excellent support.
Due to flight problems we missed our first day, but Mayuru Tour adjusted our tour... read more perfectly and was always available.
Thank you very much! We would always book again with this agency!

Un fantástico viaje de ida y vuelta con un gran programa, guías muy experimentados, hermosos alojamientos y un excelente apoyo.
Debido a problemas con el vuelo, perdimos nuestro primer día, pero Mayuru Tour ajustó nuestro tour perfectamente y estuvo siempre disponible.
¡Muchas gracias! Volveríamos a reservar con esta agencia.

  We spent 3 days in Lauca National Park with Mayuru tours.
The service was perfect. They picj-up us at the border with Bolivia, and then we visited all the... read more best places of this area.
The driver was also a guide and he expained us a lot of things.
We had some problems at the beginning to organize the trip (the communication by email was hard ant tey took many days to give an answer) but at the end we figure out all the dtails and we had a really goo service.

  Excelente tour altamente recomendado excelentes guías, muy informado y muy pacientes en explicar todas nuestras dudas. Altamente recomendado.

  Sabíamos que nuestra fecha era complicada por el invierno altiplanico, así lo advirtió la agencia. De todos modos quisimos hacer el tour de Arica a Iquique a traves del altiplano,... read more y nuestro guía Francisco se esmeró por ponerle humor, darnos información interesante sobre cada lugar donde estábamos, visitar lo más posible. En sus palabras, "hay que ir y ver cómo está". Encontramos mucha fauna, un tour muy fotografiable. El guía también fue muy respetuoso de nuestros tiempos e intereses, logrando crear un entorno muy ameno. El vehículo y la conducción impecables. Un aspecto a mejorar: el hotel de Putre, no tiene calefacción y pasamos frio. Sacando eso, ¡Los volveríamos a elegir sin dudas!

  Nuestra experiencia con los chicos de Mayuru no pudo salir mejor. Nos enviaron un tour de acuerdo a los días que nos quedamos en San Pedro de Atacama (3D2N) que... read more fue realmente inolvidable. Siempre se preocuparon desde el primer momento en que tengamos claro los itinerarios, al momento de partir y de llegar siempre hubo comunicación constante por parte de ellos, preguntándonos siempre si todo estaba bien. Nos recibieron para llevarnos al primer tour a nuestra llegada a San Pedro, dándonos itinerario impreso, con consejos y el detalle de lo que haríamos ese día. Al finalizar nuestra estadía también nos consultaron si todo estaba bien y hasta que partimos de Calama siempre muy pendientes. Fue un tour inolvidable y un servicio de calidad que recomendamos mucho 🙂
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Our experience with the Mayuru team couldn't be better. They send us a tour according to the days we stayed in San Pedro de Atacama (3D2N) which were unforgettable. They always care since the very first momento to have a clear information about the itinerary, during the departure and arrival we had contact all the time from them, wondering if everything was going as good as we expected. Also, they took us to the first tour during our arrival in San Pedro, giving us the printed itinerary, with advices and all the important details about each day. At the end of our stay, they always care if everythign was good with all the itinerary and until we left Calama they were always wondering about our safety and if the tour was as good as they expected which yes, it was! It was an unforgettable experience and a very high quality of service, we do recommend this company to anyone who want to go to San Pedro 🙂

  San Pedro de atacama, paisajes increíbles, lo pasamos lindo. Los tours y sus guías muy bien preparados, amables y puntuales. Disfrutamos cada día.